Most of Charleston gets power from Dominion Energy: report outages online and downed lines at 888-333-4465. Berkeley Electric Cooperative: 855-938-3615.

Last checked Oct. 12, 2026. Facts on this page come from Dominion Energy South Carolina, Berkeley Electric Cooperative and Charleston County Emergency Management.

The City of Charleston does not run the power grid. Dominion Energy South Carolina, which also supplies natural gas, serves most of the city. Berkeley Electric Cooperative serves members in parts of Charleston, Berkeley and Dorchester counties; enter your address on its service territory map to check. Your power bill tells you which one serves your home.

Who to call

  • Dominion Energy outage report: online or in the Dominion Energy app
  • Dominion Energy outage map: outagemap.dominionenergysc.com
  • Downed power line (Dominion Energy): 888-333-4465; stay 30 feet away
  • Gas leak (Dominion Energy): 1-800-815-0083, from a safe place
  • Berkeley Electric Cooperative outages: 1-855-938-3615; outage map
  • Danger to life: 911

Dominion Energy customers

Report it. Use Dominion Energy South Carolina’s report outage page or the Dominion Energy mobile app, and check the status of an outage you have reported.

See the map. The outage map shows where the power is out and the company’s restoration estimates.

Get alerts. Dominion offers outage text alerts; see its outage alerts FAQs.

Planned outages. Scheduled work that cuts power is listed on Dominion’s planned outages page.

Downed lines. Stay at least 30 feet away and call 888-333-4465 to report the location right away, Dominion says. Never touch the line or anything touching it.

Gas leaks. If you smell gas, leave first, then call 1-800-815-0083 from a secure place.

Streetlights. Report a broken streetlight through Dominion’s report other emergencies page.

Berkeley Electric Cooperative members

Report an outage at 1-855-938-3615; the cooperative notes that its peak calling hours are 6 to 9 a.m. Its outage center links the live outage map. Billing and other questions: 1-800-327-9615.

Storms and floods

Charleston’s storm outages often come with flooding. During last weekend’s Hurricane Isaias rain and king tides, the city logged a downed power line and two downed trees by 11 a.m. Saturday, Oct. 10, along with 21 road closures. Never drive or wade through floodwater near a fallen line.

Charleston County Emergency Management’s advice:

  • Keep flashlights and extra batteries; avoid candles and kerosene lamps.
  • Turn the refrigerator and freezer to their coldest settings ahead of a storm and open them only when necessary.
  • If the power goes out, turn off major appliances to reduce the surge when it comes back.
  • After a storm, stay away from loose or dangling lines and report them to the power company, police or fire department.

Our hurricane prep guide covers zones, routes and the city’s free storm parking.

Traffic signals out

Report a dark signal on a city street to the Citizen Services Desk, 843-724-7311, or on a state road such as U.S. 17 or Folly Road to SCDOT at 855-467-2368.

What this means for you

  • Bookmark the outage map before the next storm.
  • Sign up for outage text alerts so you hear about restoration.
  • Keep 888-333-4465 for downed lines and 1-800-815-0083 for gas leaks.

Related guides: who to call at City Hall, moving to Charleston and road construction and closures.

Frequently asked questions

Who provides electricity in Charleston, South Carolina?

Dominion Energy South Carolina serves most of the city. Berkeley Electric Cooperative serves parts of Charleston, Berkeley and Dorchester counties; its service territory map shows whether it serves your address.

How do I report a power outage in Charleston?

Dominion Energy customers can report an outage online or in the Dominion Energy app. Berkeley Electric Cooperative members call 1-855-938-3615.

Where is the Dominion Energy South Carolina outage map?

At outagemap.dominionenergysc.com. It shows current outages and restoration estimates.

What should I do about a downed power line?

Stay at least 30 feet away and call Dominion Energy at 888-333-4465. Call 911 if anyone is in danger.

Who do I call about a gas leak in Charleston?

Leave the building and, from a safe place, call Dominion Energy at 1-800-815-0083, and 911.